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Working Backwards

Chris Mars - Tuesday, June 07, 2011
It's been a busy couple weeks and we're gearing up for another great event in Washington D.C.  Part of my preparation process is reflecting on the challenges our team has encountered in the past month and evaluating our performance.  This post will highlight our approach of "working backwards," allowing us to better serve our clients in all areas of business.

Chairman's Conference,  Maui
Many people, in almost every industry, get stuck focusing on the little details of a project. This keeps them from seeing the big picture and ultimately, hinders creativity.  As a rule of thumb, our staff starts with the 5,000 ft approach and drills out the little details as the project progresses.

By doing this, our staff avoids a monotonous routine, and instead are able to think outside the box when facing even the simplest challenge.  Doing this while keeping the client's goals in mind allows us to keep and open, creative mindset to provide a superior service.

Load-in at Diamond Cross Ranch
As a plan begins to develop and take shape we allow ourselves to be driven by communication. Letting our client's message drive our focus allows us to take a unique approach to the way we run a show, and ultimately our business.  The creative material we develop, the staging we build and the gear we buy are all driven by the needs of our clients and the direction of their business.

Being a smaller, boutique company who deals with large corporations means we must focus on how we can best serve our clients, yet continue to stay cutting edge. This may not mean buying the latest and greatest gear, but instead buying the necessary tools to deliver the message.

The result is a tailored and extremely unique product for our clients to take their events to the next level.  We've essentially avoided the "fat" of the business world all together to provide lean, more focused and extremely competitive service.

Over the last few months we've worked on the beaches of Maui, a beautiful horse ranch in the Teton Mountains and a major conference center in Orlando. Our ability to stay extremely flexible has proven to be a key to our success as we look forward to another great event in Washington D.C. this weekend.

-Chris Mars
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